Frequently Asked Questions

Device Compatibility Table

Product Compatible with... Appro. bypass time Absolutely not compatible with.... Power Requirements
Sprint Drive V2 w/USB or w/AC HSA-15US-AA Up to an Hour Z6200, SD500, sd7000 Power Source of 1A for USB
Harman Spark V2 w/USB or w/AC HSA-15UA-AA Up to an Hour Z6200, SD500, sd7000 Power Source of 1A for USB
*T-Mobile Syncup Drive V2 w/USB Z6200, SD5000 Unlimited Sprint Drive, Harman Spark Power Source of 1A for USB
Mobley Automatic Bypass V2 VM6200 all firmwares **Unlimited after 2 reconnects Z6200, SD500, sd7000, sprint drives, harman sparks Power Source of 1A for USB
Reserved for later use ... ...
Reserved for later use ... ...

*T-Mobie SD700 currently  up to 30 minutes bypass w/syncup drive v2 adapter.

** Obd device will inital go to sleep after 30 minutes. Just reconnect from power and immediately reconnect. From now on device will stay on for hours.

Harman spark adapter 9-25-2019


-Timeout bypass is now limited to 1 hour due to firmware updates in the sprint drive that force the user to move its  "vehicle" 15 meters every hour. In other words, our adapters now will have to be reconnected every 1 hour to keep you online. There is currently no solution as the latest firmware update has implemented a gps location protection on the device.  if adapter is not adding a vehicle or working properly press the reset button on the side of your unit for 30 seconds and try again.




Tmobile syncup drive adapter 9-25-2019


-There are no changes, if adapter is not adding a vehicle or working properly press the reset button on the side of your unit for 30 seconds and try again. Adapter does work with international versions of the syncup drive. It is compatible with syncup drive 1 and syncup drive 2.




Sprint drive adapter 9-25-2019


-Timeout bypass is now limited to 1 hour due to firmware updates in the sprint drive that force the user to move its  "vehicle" 15 meters every hour. In other words, our adapters now will have to be reconnected every 1 hour to keep you online. There is currently no solution as the latest firmware update has implemented a gps location protection on the device.  if adapter is not adding a vehicle or working properly press the reset button on the side of your unit for 30 seconds and try again.


International orders/users 9-25-2019


We recommend ordering our tmobile syncup drive adapter for international usage.